Patients at Peninsula Dental Social Enterprise (PDSE) gave its service a resounding ‘thumbs-up’ in a recent survey.
Ninety-nine per cent of patient respondents said they were extremely likely or likely to recommend PDSE to friends and family and 98 per cent rated the service they received as good or excellent.
PDSE runs dental clinics at its facilities in Plymouth, Truro and Exeter, where students from Plymouth University’s Peninsula Dental School treat NHS patients under the supervision of qualified and experienced dental health professionals.
There was particular praise in the survey for dental students with 97 per cent of patients who responded feeling that the student who treated them was good or excellent. A similar percentage rated the students’ understanding and responses to questions as good or excellent.
Ninety-five per cent of respondents felt the supervisor or dentist who supported the student was good or excellent.
There were further positive ratings for dental nurses, cleanliness, waiting times and the appointment process.
Patients were invited to complete a questionnaire capturing their recent experience at each of the dental education facilities (DEFs).
A total of 155 individual surveys were completed during a three-month period across Derriford, Devonport, Exeter and Truro sites.